If for any reason you are not fully satisfied with your purchase, simply return it within 30 days of the invoice date for a refund. ( We will though deduct freight, packaging and bank charges as applicable) To return any item, please email us on info@gemsocean.com or call us at Phone : +852-23660214 . When sending back your return, please include a copy of your invoice with the return and include a short note explaining the reason for your return. All merchandise should be returned to us fully insured. For your security, all returns are opened in the presence of two jewelry receivers who verify the contents upon their arrival. We can only refund merchandise that is received back within 30 days of the invoice date and is in new, resalable condition without any scratches, nicks or marks.

Due to variations of stones, gold weight, and polishing, the dimensions, carat sizes and weights may very slightly + or - 10%