Shipping & Returns

Once the order is received, we immediately start to process it. If the order is placed by 3 pm EST on a weekday, it will be shipped the same day.
If you would like to use your shipping carrier account number, please select FREE Pick Up and indicate your account number in the order comment.
If you would like to pick up your order at our New York Office, please select Free Office Pick Up. Your order will be ready for pick up within 2-3 hours.
If your desired shipping service is not available please reach out to us at contact@gemsocean.com
All of our orders are trackable and you will receive a tracking number once the shipment is out.
All the custom duties & taxes will be buyers responsibility.

Shipping to United States!

Courier	Shipping
USPS Priority Mail / UPS Ground / Fedex Ground	FREE Shipping Charge (2-5 days delivery)
UPS 2nd Day / Next Day	Rate and delivery time will be calculated and shown during checkout.
FedEx 2nd Day / Next Day	Rate and delivery time will be calculated and shown during checkout.

Shipping to Canada!

Courier	Shipping
UPS / FedEx / DHL	$15 Flat Shipping Charge ( 2 to 5 business days)
USPS	Rate and delivery time will be calculated and shown during checkout.
FedEx	Rate and delivery time will be calculated and shown during checkout.

Shipping to International Destination!

Courier	Shipping
UPS / FedEx / DHL	$30 Flat Shipping Charge.( 2 to 5 business days)
USPS	Rate and delivery time will be calculated and shown during checkout.
FedEx	Rate and delivery time will be calculated and shown during checkout.